Legal

Shipping Policy

Last updated: August 2026

Glamcos Labs is a private label and contract manufacturing partner, so most of our shipments are bulk, made-to-order dispatches to a business address rather than individual retail parcels. This Shipping Policy explains how order processing, dispatch and delivery work once your order is confirmed.

1. Order Processing Time

Production begins once your formulation, packaging and artwork are approved in writing and the applicable advance payment is received. Processing time varies by product category, order quantity and packaging complexity, and is communicated to you at the time of order confirmation. Standard orders typically require several weeks for formulation, filling, labelling and quality checks before dispatch; exact timelines are confirmed in your order quotation.

2. Minimum Order Quantities

Because each order is manufactured to your specification, minimum order quantities (MOQs) apply and vary by product category. MOQ and any tiered pricing are shared during the quotation process.

3. Shipping & Logistics Partners

We dispatch orders through reputed transport and logistics partners suited to the size and nature of the shipment, which may include road freight, courier services, or third-party logistics (3PL) providers as agreed with you. For large-volume orders, we may share tracking or dispatch documentation directly with your logistics coordinator.

4. Delivery Timelines

Delivery timelines depend on order quantity, destination and the logistics method used, and are estimated at the time of dispatch. While we make every effort to meet agreed timelines, delivery dates are estimates and may be affected by factors outside our control, including courier delays, weather, customs processes (for any international shipments) or force majeure events.

5. Shipping Costs

Shipping and freight charges are quoted separately from product costs, based on order volume, weight and delivery location, unless otherwise agreed in your order confirmation.

6. Risk & Title Transfer

Unless otherwise agreed in writing, risk of loss or damage to the goods passes to you upon dispatch from our facility. We package goods to withstand normal transit conditions, but recommend that you inspect shipments promptly upon receipt.

7. Delivery Inspection & Damaged Goods

Please inspect all shipments at the time of delivery. If goods arrive damaged or the shipment is short, note this on the delivery receipt where possible and notify us at glamcoslifestyle@gmail.com within 48 hours of delivery, along with photographs, so we can assist with a resolution through the carrier or our own quality process.

8. Delivery Address & Failed Delivery

Please ensure the delivery address and receiving contact details provided at the time of order are accurate and that someone is available to receive bulk shipments. Additional charges arising from failed delivery attempts, incorrect addresses, or re-scheduled deliveries requested after dispatch may be passed on to you.

9. Domestic & Export Shipments

We primarily ship within India. For export shipments, additional documentation, duties or compliance requirements may apply and will be discussed with you in advance; any customs duties, taxes or import charges in the destination country are your responsibility unless otherwise agreed.